Fix: GPT-5 Quota Increase Request Issues in Azure AI Foundry

If you recently submitted a quota increase request for the GPT-5 model in Azure AI Foundry and haven’t received a response from Microsoft, you’re not alone. Many developers and organizations face this delay — especially for new or limited-availability models like GPT-5.

Why the Quota Increase Request for GPT-5 Is Unanswered

Microsoft often takes time to process quota requests due to the following reasons:

High Demand for GPT-5:
- Since GPT-5 is a high-capacity model, requests for new quotas are queued by region and priority.
Insufficient Usage Evidence:
- Requests from accounts that haven’t fully used their current 20K-token allocation may get delayed.
Missing Business Justification:
- If your request form didn’t clearly explain your project’s use case or expected consumption, it might not pass initial screening.
Regional Limitations (e.g., Sweden Central):
- Certain regions may have limited capacity or throttling, leading to delays in approval.
Support Routing Delays:
- If you only emailed a support alias and didn’t raise a ticket via the Azure Portal, your request might not reach the correct quota team.

Fix: Steps to Resolve GPT-5 Quota Request Delays

Follow these verified steps to get your quota increase reviewed faster:

Step 1: Check Current Quota in Azure AI Foundry

Log in to Azure AI Foundry.
Go to Management → Quota.
Expand your region and model (GPT-5) section.
Verify your current Tokens-per-Minute (TPM) and Requests-per-Minute (RPM) values.

If it’s still at the initial 20K tokens, proceed with the next steps.

Step 2: Submit or Re-Submit via the Official Quota Form

From the Quota page, click Request Quota Increase.
Alternatively, visit the Microsoft Quota Request Form (link provided in the Azure documentation).
Provide:
- Application ID
- Region (e.g., Sweden Central)
- Model (GPT-5)
- Requested TPM/RPM
- Business justification

Tip: Clearly explain your usage scenario (production deployment, customer workload, or integration testing). Microsoft prioritizes justified, high-utilization requests.

Step 3: Create a Support Request from the Azure Portal

If the form submission alone doesn’t work:

Go to your Azure Portal → Help + Support → Create Support Request.
Under Issue type, select:
→ Service and subscription limits (quotas)
Under Service, choose Cognitive Services → Azure OpenAI or AI Foundry.
Mention:
- Your application ID
- Submission date of the quota request (e.g., Sept 25, 2025)
- Reference to your email correspondence

This ensures your case is routed to the Azure AI quota team instead of general support.

Step 4: Provide Usage Evidence and Logs

Attach metrics from your current consumption to show that you’re already hitting limits. Include:

Screenshot of token usage per day
Logs from your GPT-5 deployment
Any production workload graphs

Why it matters: Microsoft gives priority to requests that are actively consuming their existing quota.

Step 5: Follow Up or Escalate the Case

If no response after 7–10 business days:

Reply to your existing support ticket and mark it as critical business impact.
Reference your Application ID and previous correspondence.
If you have a Microsoft Partner Manager or Azure Account Executive, contact them directly to escalate your case.

Step 6: Consider Alternate or Dedicated Quotas

Request Provisioned Throughput (Dedicated Quota) for production-grade workloads.
Ask if Dynamic Quota (Preview) can be enabled for temporary scale beyond base limits.
Explore nearby regions (e.g., North Europe) where GPT-5 capacity might be higher.

Alternative Workarounds

If your application depends on GPT-5 and cannot wait for a quota response:

Deploy GPT-4o or GPT-4-Turbo temporarily — they share similar architecture for most tasks.
Use multiple regional deployments and load balance requests across quotas.
Check for GPT-5 preview access programs if you’re a Microsoft Partner or Research organization.

When to Contact Microsoft Support

If you’ve:

Submitted the request more than 2 weeks ago, and
Haven’t received any acknowledgment or update,

then contact Microsoft via:

Azure Support Portal: https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade
Email (if applicable): [email protected] (or your regional contact)

Read More:

How to Resolve GPT-5 Quota Increase Request Delays in Azure AI Foundry